Refund policy

Returns and exchanges
Due to the custom nature of original art, all sales are final and no exchanges are accepted. Should there be any damages or issues at the fault of Carousel House, we will evaluate on a case by case basis what actions should be taken. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Reach out to carouselhousestudio@gmail.com.